Verzendings- en terugbetalingsbeleid
SHIPPING POLICY
Free shipping
We offer free shipping on BENELUX orders.
To other countries, we offer free shipping on orders above a certain amount:
FR, DE, ES, AT, UK, LU on orders above €100
Rest of EU on orders above €150
Rest of Europe on orders above €200
Rest of World on orders above €300
Rest of EU on orders above €150
Rest of Europe on orders above €200
Rest of World on orders above €300
Shipping rates
FR, DE, ES, AT, UK, LU €8
Rest of EU €14
Rest of Europe €25
Rest of World €36
More information on international shipping? Contact us.
Rest of EU €14
Rest of Europe €25
Rest of World €36
More information on international shipping? Contact us.
REFUND POLICY
If you are not 100% satisfied with your purchase, you can simply return the product and get a refund.
To exercise this right of withdrawal, inform us within 14 days from the date you have received the goods by email info@bonita-avenue.com. Return the goods without undue delay and not later than 14 days after informing us, to this address:
Family Affairs BV
Bonita Avenue Knits
Zaanweg 70a
1521 DM Wormerveer
The return shipping fee will not be refunded unless there was a mistake from our part. Please be aware that you are responsible for your return until it reaches our warehouse.
Any product you return must be in the exact same condition you received it. You have the right to open the package and check the content but the product must be returned unworn and unwashed and with hangtags and labels in place.
If you have any further questions, please do not hesitate to contact us via email info@bonita-avenue.com