Shipping & Refund policy


SHIPPING POLICY
 
Free shipping 
We offer free shipping on BENELUX orders above €50. Below €50 fee is €5,70.
To other countries, we offer free shipping on orders above a certain amount: 
FR, DE, ES, AT, UK, LU on orders above €100 
Rest of EU on orders above €150 
Rest of Europe on orders above €200 
Rest of World on orders above €300
 
Shipping rates 
Benelux €5,70
FR, DE, ES, AT, UK, LU €8 
Rest of EU €14 
Rest of Europe €25 
Rest of World €36 
 
More information on international shipping?  Contact us.


REFUND POLICY

 
If you are not 100% satisfied with your purchase, you can simply return the product and get a refund. 
 
To exercise this right of withdrawal, inform us within 14 days from the date you have received the goods by email info@bonita-avenue.com. Return the goods without undue delay and not later than 14 days after informing us, to this address: 

Famil
y Affairs BV 
Bonita Avenue 
Cauwenberglei 59 
2243 Pulle 

The return shipping fee will not be refunded unless there was a mistake from our part. Please be aware that you are responsible for your return until it reaches our warehouse. 

Any product you return must be in the exact same condition you received it. You have the right to open the package and check the content but the product must be returned unworn and unwashed and with hangtags and labels in place. 

If you have any further questions, please do not hesitate to  contact us via email info@bonita-avenue.com